Reference

Privacy Policy for Your raj123 Account

Your account data, wallet activity, and device checks are handled under this Privacy Policy before you reach Live Casino, Mahjong Panda, Sportsbook, Crash Games, Bingo, or Royal Fishing.

DANA data contextOVO wallet checksGoPay activity logsQRIS payment records
raj123 Privacy Policy for Your raj123 Account
CONTACT ROUTES

Ask Us About Your Privacy Request

Privacy questions need a clear route, not a generic inbox. We keep contact paths tied to your account so our team can confirm who is asking before changing profile data, checking payment logs, or responding to cookie concerns. Have your registered phone number, username, and latest wallet rail ready so we can match the request without exposing your account to another person.

Team online

Live Chat

Use live chat from the account menu between 10:00 and 02:00 WIB for privacy questions about login alerts, device sessions, cookie settings, or payment records linked to DANA, OVO, GoPay, and QRIS.

Email Desk

Send privacy requests to the support email shown in your account footer. Include your username, registered phone number, and the data change you want, but do not send your password or wallet PIN.

Account Menu

Open Profile, then Security, to check active sessions, update your password, and confirm the phone number we use for account verification before any privacy-related change is processed.

DATA HANDLING

What We Record and Why

Privacy controls are built around the account steps you actually use: sign-in, wallet requests, game-category access, and support contact.

Account Profile

We store your username, registered phone number, password status, and account settings so you can sign in, receive account notices, and recover access without exposing private details in chat.

Wallet Records

Payment logs show the rail used, such as DANA, OVO, GoPay, or QRIS, plus timestamps and account references needed to match deposits, withdrawal checks, and support questions.

Device Signals

We record browser type, IP range, session time, and device changes when you sign in. These signals help us spot unusual access before wallet or profile changes are accepted.

Cookie Choices

Cookies keep your session active, remember language and layout choices, and help us measure account errors. You can clear cookies from your browser, then sign in again when needed.

Game Category Logs

When you open Live Casino, Sportsbook, Crash Games, Bingo, Mahjong Panda, or Royal Fishing, we log category access to keep session records accurate and support account questions.

Change Requests

You can ask us to correct profile data, check stored records, or remove data that is no longer needed. We confirm identity first to protect your account from false requests.

Privacy Policy Questions for Your Account

This section answers the privacy questions we hear most often before you open an account or contact support. Each answer focuses on data handling, account checks, wallet records, cookies, and your privacy choices. If your request involves a live wallet issue, contact us from the signed-in account so we can match the question to the correct record.

We collect the details needed to create and secure your account, including username, registered phone number, password status, device signals, and wallet references when you use DANA, OVO, GoPay, or QRIS.

We keep payment records to match deposits, check withdrawal requests, resolve failed transfers, and answer wallet questions. Records usually include rail name, time, account reference, and the status shown by the payment processor.

Yes. Contact us through live chat or the support email shown in your account footer. We verify your identity first, then check which records can be corrected or removed under account and payment needs.

Cookies keep you signed in, remember basic site choices, and help us find account errors. On Android Chrome, go to Settings, Site settings, Cookies if you want to clear them before signing in again.

We share limited data only when needed for payment processing, account security, technical service, or support handling. We do not sell your account data or share your password with any payment rail.

Retention depends on the record. Session logs may be shorter, while wallet and account records may need to stay longer for reconciliation, security checks, and support history tied to your account.

Start with live chat from your signed-in account between 10:00 and 02:00 WIB. For a written request, email the support address in your account footer with your username and registered phone number.